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Customer Success Executive

Vigocare·Hyderabad

Pay not statedJunior levelFull-time
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About the role

Lead the onboarding process for new patients, providing training and support to ensure a smooth transition. Develop and deliver tailored onboarding plans to meet hospital needs. Build and maintain strong relationships with staff, serving as their main point of contact. Regularly check in with staff to understand their needs, challenges, and goals.

What you'll do

  • Lead the onboarding process for new patients, providing training and support to ensure a smooth transition
  • Develop and deliver tailored onboarding plans to meet hospital needs
  • Build and maintain strong relationships with staff, serving as their main point of contact
  • Monitor patient vital metrics and proactively address any issues that arise
  • Respond to staff inquiries and resolve issues in a timely and effective manner

What you need

  • Customer success
  • Upselling
  • Sales
  • Cross-selling
  • Any graduate

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