Customer Success Guide

Gratitude·Bengaluru

Pay not stated1.5–5 yrsFull-time

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About the role

Customer Success GuideRole OverviewThe Customer Success Guide is responsible for delivering exceptional customer experiences by providing timely support, product guidance, troubleshooting, and adoption best practices to global customers.

What you'll do

Responsible for delivering exceptional customer experiences by providing timely support, product guidance, troubleshooting

What you need

1.5–5 yrs of experience
Customer success
Customer service
Escalation handling
Communication
Any graduate

Good to have

Upselling
Cross-selling
ITIL

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