CCE
Career Site·Hyderabad
- Can I apply
- Needs Diploma · 1–2 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
As part of the Customer Success team at ZoTok, you will play a critical role in ensuring our clients adopt, implement and derive maximum value from our platform. This is not a passive support role — you are expected to own accounts end to end, drive technical delivery, manage stakeholders, and grow revenue through upsells and expansions.
What you'll do
- Own end-to-end client onboarding — from contract closure to first bill generation and successful product adoption
- Manage technical project delivery including timelines, milestones and go-live planning
- Work with integration tools including Postman, APIs and ERP connectors to ensure seamless setup
- Account Management & Revenue
- Act as the primary point of contact for assigned accounts — building strong, long-lasting relationships with decision-makers
What you need
- 2–10 yrs of experience
- Customer success
- CRM
- Stakeholder management
- Supply chain
- Onboarding
- ERP
- Any graduate
Good to have
- SAP
- Postman
- Salesforce
- REST APIs
- Tally
- HubSpot
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- How to apply
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