Customer Support Executive-Government Project (Female)

SR Expert Services·Delhi

Pay not stated1–4 yrsFull-time

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About the role

Handle incoming grievance and support calls from users. * Understand, record and appropriately route grievances/complaints. * Provide accurate information and assistance as per defined processes/SOP Maintain Callgrievance Records in The Designated System,Handle Incoming Grievance,Support Calls From Users,Understand,Record and Appropriately Route Grievancescomplaints,Attending Calls,Problem Solving,Handling Customer Queries

What you'll do

Handle incoming grievance and support calls from users. * Understand, record and appropriately route grievances/complaints. * Provide accurate information and assistance…
Maintain Callgrievance Records in The Designated System,Handle Incoming Grievance,Support Calls From Users,Understand,Record and Appropriately Route…