Associate - Customer Care - Non - Voice 5A
Genpact·Hyderabad
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Genpact's site: account needed, ~10–15 min
Read from the company's own careers page; you apply on their site.
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Mandatory International Voice Process experience.Excellent English communication skills (B2 or higher; C1 preferred).Strong customer handling, active listening, and problem-solving abilities.Experience in cross-selling and upselling within a customer service environment.Strong analytical and diagnostic skills to identify root causes.SaaS customer support and technical troubleshooting experience preferred.Qualifications : Graduation is mandatory.Relevant customer service or technical support…
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