highlisted
Sign in

Customer Support Executive

Superplum Careers·Delhi

₹22k–₹25k a month0–3 yrsFull-time
Apply on Superplum Careers' siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

The Customer Support Executive is responsible for managing customer queries and complaints. They interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.

What you'll do

  • Manage orders from B2C Shopify and coordinate with DC team for timely delivery
  • Solve customer queries and maintain customer complaint database
  • Lead generation for B2B clients (corporates, restaurants, etc)
  • Manage order and delivery database for B2C customers
  • Take feedback from B2C and B2B customers for our products

What you need

  • 0–3 yrs of experience
  • Customer service
  • CRM
  • Customer handling
  • Problem solving
  • Shopify
  • MBA or Diploma

What you get

  • ₹22k–₹25k a month

Similar jobs

Customer Relationship Executive

Career Site·Delhi

Can I apply
Needs Diploma · 1–2 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Career Site's site: account needed, ~10–15 min
Early: posted 18 h ago on their own site