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Customer support - Team Leader(Voice process)

Jobskey Consultancy·Hyderabad

Pay not stated2–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Customer support - Team Leader(Voice process) at Jobskey Consultancy. Oversee day-to-day teams operation and performance.

What you'll do

  • Oversee day-to-day teams operation and performance
  • Monitor team performance and report on metrics
  • Do regular performance evaluation
  • Create a motivating work environment and atmosphere
  • Develop a well-designed and motivating evaluation program

What you need

  • 2–5 yrs of experience
  • Customer service
  • Voice process
  • Escalation handling
  • Communication
  • Any graduate

Good to have

  • Sales

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