Customer Support Specialist
Workers Town·Kochi
- Can I apply
- Needs Diploma · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Workers Town's own site
Early: posted 9 h ago on their own site
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About the role
The role ensures integrated CX solutions through close collaboration with UI, UX, and Mobile Practice Leads.
What you'll do
- Own end-to-end RFP / RFI / proposal responses
- Lead deal shaping with Sales, Region Heads, and Account Executives
- Co-create integrated CX solutions with UX, UI, and Mobile Practice Leads
- Drive account mining and pipeline growth within existing accounts
- Act as L1 CX front-end for customers and build senior stakeholder relationships
What you need
- 13–15 yrs of experience
- Sales
- Escalation handling
- Machine learning
- Communication
- Any graduate
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