Deputy Manager Microsoft 365 Messaging Specialist - Pune

About the role

We are seeking a Microsoft 365 Messaging Specialist to support global messaging services, with a focus on Microsoft Exchange, Exchange Online, ActiveSync and enterprise archiving technologies.

What you'll do

• Provide advanced operational support for global messaging services, including Microsoft Exchange, Exchange Online, ActiveSync and enterprise archiving technologies
• Monitor and operate messaging services in line with agreed service levels and operational performance measures
• Investigate, troubleshoot and resolve complex incidents and problems affecting messaging services
• Support Microsoft 365 and Exchange Online administration, including ongoing tenant administration and account maintenance.Act as a key escalation contact for complex…
• Analyse Microsoft 365 service reports, audit logs and relevant third-party service reports to identify and resolve issues.Support Exchange hybrid environments

What you need

• 5–8 yrs of experience
• Office 365
• Active Directory
• Windows Server
• Networking
• Firewalls
• Troubleshooting
• Any graduate

Good to have

• PowerShell