Deputy Unit Manager - IT

About the role

The VIP Support Engineer at HO will be responsible for providing IT support to Head Office leadership, CXOs, senior management, and VVIP users. The role requires proactive support, rapid incident resolution, executive-level communication skills, and ownership of end-user computing services to ensure minimum business disruption.

What you'll do

• Provide prioritized support to CXOs, Executive Leadership, Directors, and other VVIP users
• Ensure immediate response and faster resolution of incidents affecting leadership teams
• Deliver desk-side, remote, and on-call support for critical business requirements
• Coordinate with infrastructure, network, security, application, and vendor teams for swift issue resolution
• Support board meetings, ECH, DHH, leadership reviews, town halls and executive events

What you need

• 3–5 yrs of experience
• Active Directory
• Office 365
• Windows
• Troubleshooting
• Intune
• Azure
• B.Tech or B.E.

Good to have

• Network security
• iOS