Desktop Support Engineer

About the role

Desktop Support Engineer at Black Box Careers. Endpoint Management & Deployment.

What you'll do

• Manage and configure Microsoft Endpoint Manager (Intune) and Windows Autopilot
• Configure, test, and deploy hardware and software to users both locally and remotely
• Oversee Laptop/Desktop imaging including installations of all appropriate applications and security layers
• Diagnoses and resolves problems related to the operation of PCs on the network
• Administer and enforce compliance policies and configuration profiles

What you need

• Active Directory
• Windows
• Networking
• Office 365
• Firewalls
• EDR
• Any graduate

Good to have

• Azure
• Ticketing tools
• Intune
• ServiceNow
• SOP writing