Developer Advocate, Developer Solutions and Engineering Team

About the role

Content Apps and Partner Engagement (CAPE) Developer Support & Engineering (DSE) team provides account-related business, technical and operational support to the worldwide external developer community submitting their apps across devices and platforms to Amazon through two channels (contact-us and forums) in three languages (English, Chinese and Japanese).

What you'll do

• As a Developer Advocate, you will work directly with developers handling incoming queries and dig into details to analyze and resolve issues
• Be interacting with both external developers and internal teams via a number of communication channels to drive solutions that meet developer needs
• Toggle between a broad range of technological productivity and work-flow management tools including SharePoint, MS Excel, MS Word and databases

What you need

• 2–5 yrs of experience
• BBA