Digital Workplace Operations Lead

About the role

As an Advisor, Operations Lead within the Digital Workplace team, you will serve as a senior individual contributor responsible for the operational health, governance, and continuous improvement of Cargill's endpoint and collaboration environment.

What you'll do

• Own and improve Digital Workplace operations, covering device lifecycle, provisioning, depot management, endpoint governance, and collaboration platforms
• Track KPIs and SLAs, identify risks, and drive improvements with cross-functional teams
• Maintain standardized procedures and act as an escalation point, ensuring timely, accountable resolution of complex operational issues across stakeholders
• Support governance of the Microsoft 365 environment, including SharePoint permissions, OneDrive, Teams lifecycle, and security groups
• Collaborate with Security and IAM teams to ensure data protection and access control

What you need

• 10–18 yrs of experience
• Reporting
• Office 365
• ITIL
• Process improvement
• Problem solving
• IAM
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Six Sigma
• Vendor management
• Intune
• Azure