CCE
Career Site·Hyderabad
- Can I apply
- Needs Diploma · 1–2 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 4 h ago on their own site
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About the role
The L2 Service Desk Engineer is responsible for providing intermediate-level IT support, troubleshooting technical issues, and resolving escalations from L1 engineers. This role requires a strong technical background in IT systems, applications, and network troubleshooting. The L2 Engineer plays a crucial role in minimizing downtime, improving system performance, and ensuring a seamless user experience.
What you'll do
- Responsible for providing intermediate-level IT support, troubleshooting technical issues, and resolving escalations from L1 engineers
What you need
- 1–2 yrs of experience
- Customer service
- Communication
- Escalation handling
- B.Tech or B.E.
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- Can I apply
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- Pay
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- Source
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- How to apply
- On Gratitude's own site
Early: posted 5 h ago on their own site