Service Desk Support
Kyndryl·Bengaluru
- Can I apply
- Open to any education · 4.5–8 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Kyndryl's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
(Fluent English) Technical Support Consultant (Global)
SupportYourApp·Remote
Pay not stated3–5 yrsFull-timeRemote
Read from the company's own careers page; you apply on their site.
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About the role
We operate globally, supporting clients in 60 languages across diverse industries. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.
What you'll do
- Deliver outstanding technical support via emails and video calls
- Collaborate with internal teams to investigate and resolve customer issues efficiently
- Represent the company by ensuring a positive customer experience throughout the issue resolution process
- Develop strong product knowledge to provide accurate guidance and support
- Assist customers with customized reports and analysis using data visualization tools
What you need
- 3–5 yrs of experience
- Ticketing tools
- Troubleshooting
- Data visualisation
- SQL
- MongoDB
- Postman
- Any graduate
Good to have
- Tableau
- Snowflake
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