Service Desk Support

Kyndryl·Bengaluru

Pay not stated4.5–8 yrsFull-time

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About the role

Service Desk Support at Kyndryl. Are you ready to lead and inspire a team of talented professionals towards delivering services that make a real impact?.

What you'll do

Are you ready to lead and inspire a team of talented professionals towards delivering services that make a real impact?
As a facilitator of agile practices, you'll be instrumental in optimizing workflows, identifying bottlenecks, and eliminating obstacles to supercharge squad performance
Armed with your deep technical expertise, you'll champion high-quality deliverables throughout the technical services lifecycle
Develop a strong understanding of customer industries and how technology solutions support their desired outcomes
Partner with Delivery Managers to align service delivery with customer business objectives and priorities

What you need

4.5–8 yrs of experience
ITIL
Customer success
Root cause analysis
Six Sigma
Mainframe
Troubleshooting
Any graduate

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