Fulfilment Intern

About the role

We’re looking for a Fulfilment Intern to support the end-to-end processing of visa applications and learn how high-quality travel operations work at scale. You’ll work closely with our regional operations team to review applications, track cases, coordinate across stakeholders and support customers through the visa process.

What you'll do

• Support customers through the visa process by helping communicate requirements, documentation and next steps
• Review visa documentation for completeness and accuracy, escalating issues or missing information when needed
• Coordinate across teams and external stakeholders to help keep applications moving and support communication with consulates and embassies
• Track application progress closely and help ensure customers receive timely updates on status and required actions
• Support accurate and reliable execution by maintaining customer data confidentiality and contributing to a smooth experience from start to finish

What you need

• Learning and development
• Communication
• Any graduate