Functional Consultant – Microsoft Dynamics CRM

About the role

We are seeking a skilled Microsoft Dynamics CRM Functional Consultant with more than 2 years of experience in end-to-end implementation lifecycles , including requirement gathering, requirement documentation, and fit-gap analysis. The ideal candidate will be responsible for understanding business requirements, configuring Microsoft Dynamics CRM solutions, and ensuring successful project delivery while working closely with stakeholders and technical teams.

What you'll do

• Requirement Gathering & Analysis
• Engage with business stakeholders to understand their processes, pain points, and requirements
• Conduct workshops and interviews to gather functional and non-functional requirements
• Document detailed business and system requirements, ensuring clarity and completeness
• Perform Fit-Gap analysis to assess how Microsoft Dynamics CRM meets business needs and identify customization needs

What you need

• 2–4 yrs of experience
• Microsoft Dynamics
• CRM
• Business analysis
• Prototyping
• Problem solving
• Any graduate

Good to have

• Agile
• Power Automate
• Power Apps
• Power BI
• Project management
• Test cases

What you get

• ₹7.5 L–₹10 L a year