Group Lead, Global GBS

About the role

We are seeking an experienced and dynamic Group Lead, Global GBS to oversee and optimize global business services operations, driving efficiency and excellence across various functions. This role is crucial in leading a team, implementing strategic initiatives, and ensuring high-quality service delivery.

What you'll do

• Lead and manage a team of GBS professionals, fostering a collaborative and high-performing work environment
• Drive and implement change management initiatives to optimize global business services processes and systems
• Oversee financial management aspects of GBS operations, including budgeting, forecasting, and cost control
• Develop and execute operational strategies to enhance efficiency, productivity, and service quality
• Implement and monitor performance management frameworks to track team and individual KPIs, ensuring continuous improvement

What you need

• Financial analysis
• Budgeting
• Forecasting
• Performance management
• Risk management
• Any graduate