GUCCI Client Advisor - #2

About the role

Role Mission The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

What you'll do

• Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business
• Provide an exceptional customer service experience by exceeding their expectations
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
• Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests

What you need

• 3–6 yrs of experience
• Customer service
• Sales
• CRM
• Communication
• Any graduate