Head Of Customer Integration

About the role

Essential role related knowledge, skills, certifications, and experience

What you'll do

• Responsible for onboarding of Large International customers as per goals agreed for 2026
• Recognize adoption roadblocks such as proper training, lack of capabilities
• Select adoption champions to act as the connection between vendors, IT and the end-users. Start picking potential candidates from employees who are excited about the new…
• Build adoption champion community to encourage knowledge sharing among themselves
• Collaborate with GDO team to understand the business objectives and ensure alignment with service management team

What you need

• 5–9 yrs of experience
• AWS
• GCP
• Root cause analysis
• Azure
• CI/CD
• ITIL
• Any graduate

Good to have

• Machine learning
• Firewalls
• ServiceNow