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Helpdesk Associate - ITIL

NTT Data·Bengaluru

Pay not stated1–4 yrsFull-time
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About the role

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

What you'll do

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat

What you need

  • 1–4 years in it support & networking
  • ITIL
  • Troubleshooting
  • Windows
  • Hardware
  • MS Office
  • Any graduate

What you get

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