highlisted
Sign in

Helpdesk Senior Associate - ITIL

NTT DATA Services·Bengaluru

Pay not stated1–4 yrsFull-time
Apply on NTT DATA Services' siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. - Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS…

What you'll do

    What you need

    • 1–4 years in it support & networking
    • ITIL
    • Troubleshooting
    • Windows
    • Hardware
    • MS Office
    • B.Tech or B.E.

    What you get

      Similar jobs

      Technical Care Specialist

      Nokia·Bengaluru (hybrid)

      Can I apply
      Needs B.Tech or B.E. · 5–8 yrs
      Pay
      Pay not stated · 24/7
      Source
      From the company's careers page · today
      How to apply
      On Nokia's site (Oracle): account needed, ~10–15 min
      Early: posted 1 h ago on their own site

      MS - IT Infra/Cloud - Manager - ITAM - operate

      PricewaterhouseCoopers Service Delivery Center (Bangalore)·Bengaluru

      Can I apply
      Open to any education · 4–7 yrs
      Pay
      Pay not stated
      Source
      From the company's careers page · today
      How to apply
      On PricewaterhouseCoopers Service Delivery Center (Bangalore)'s site (Workday): account needed, ~10–15 min
      Early: posted 1 h ago on their own site

      MS - IT Infra/Cloud - Senior Associate- ITAM- operate

      PricewaterhouseCoopers Service Delivery Center (Bangalore)·Bengaluru

      Can I apply
      Open to any education · 2–5 yrs
      Pay
      Pay not stated
      Source
      From the company's careers page · today
      How to apply
      On PricewaterhouseCoopers Service Delivery Center (Bangalore)'s site (Workday): account needed, ~10–15 min
      Early: posted 1 h ago on their own site

      Technology Support II, Mainframe Operations

      JPMorgan Chase·Bengaluru

      Can I apply
      Open to any education · 2–5 yrs
      Pay
      Pay not stated
      Source
      From the company's careers page · today
      How to apply
      On JPMorgan Chase's site (Oracle): account needed, ~10–15 min
      Early: posted 1 h ago on their own site