Service Desk Support
Kyndryl·Bengaluru
- Can I apply
- Open to any education · 4.5–8 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Kyndryl's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
In the role of Technical Support Associate, you will be the first point of contact for customers facing software and hardware challenges. Your expertise will help troubleshoot issues, provide effective solutions, and ensure customer satisfaction remains high. This position is well-suited for individuals who are enthusiastic about technology and enjoy assisting others.
What you'll do
- Troubleshoot technical issues for customers
- Document interactions and solutions
- Provide timely and effective customer service
- Collaborate with other teams for resolution
What you need
- 1–3 yrs of experience
- Troubleshooting
- CRM
- Hardware
- B.Tech or B.E.
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