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HR Helpdesk Agent - Bangalore

Gratitude·Remote

Pay not statedJunior levelFull-timeRemote
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About the role

Provide HR Helpdesk support for Employees, Line Managers, Vendors, and 3rd parties- Documentation & Compliance: Log all call details with proper notes in ticketing tools like ServiceNow/Remedy. Ensure strict adherence to data privacy processes- Quality & Improvement:* Maintain and improve quality by following standards and guidelines.

What you'll do

  • Provide HR Helpdesk support for Employees, Line Managers, Vendors, and 3rd parties- Documentation & Compliance: Log all call details with proper notes in ticketing tools…
  • Ensure strict adherence to data privacy processes- Quality & Improvement:* Maintain and improve quality by following standards and guidelines

What you need

  • Learning and development
  • Voice process
  • MS Office
  • ServiceNow
  • Payroll
  • SOP writing
  • Any graduate

Good to have

  • Ticketing tools
  • Data privacy

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