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International Customer Experience & Technical Support Specialist

Gratitude·Hyderabad

Up to ₹7 L a yearJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The ideal candidate should have experience in international voice support, technical troubleshooting, customer retention, and consultative selling.The role requires handling customer concerns, diagnosing product-related issues, recommending suitable solutions, and delivering a seamless customer experience while achieving service and sales targets.Roles & ResponsibilitiesProvide end-to-end customer support to international customers through voice and chat interactions.Understand customer concerns…

What you need

  • Voice process
  • Problem solving
  • Any graduate

Good to have

  • CRM
  • Customer service
  • Sales
  • iOS
  • Android
  • Cross-selling

What you get

  • Up to ₹7 L a year

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