International Roaming Network Support Specialist - VOIS

About the role

We are seeking an International Roaming Network Support Specialist to join Group Technology within TSSI Networks in Pune or Bengaluru. You will act as a subject matter expert for international roaming platforms and services, helping maintain their availability, security and performance.

What you'll do

• Own operational support for international roaming platforms, including services, applications, hardware, operating systems, databases, configurations and routing
• Investigate and resolve complex incidents within agreed service levels, complete root-cause analysis and implement permanent corrective actions
• Review, schedule and implement controlled changes, including software upgrades, capacity expansions, certificate renewals, security patches and hardware modifications
• Review changes proposed by external teams and suppliers, evaluating technical risks and protecting service continuity
• Monitor and optimise core network performance indicators, identify deviations and coordinate corrective action

What you need

• 12–22 yrs of experience
• Linux
• Firewalls
• Troubleshooting
• Vulnerability assessment
• Telecom
• Kubernetes
• Any graduate

Good to have

• Root cause analysis