IT Engineer

About the role

What we want to accomplish and why we need you. We are looking for an autonomous, highly organized IT Support Engineer to act as the primary owner of US daytime IT operations.

What you'll do

• Identity, HRIS & SaaS Management
• Serve as the primary administrator for Okta and Google Workspace, managing access requests, password resets, and MFA troubleshooting for US employees
• Execute flawless, SLA-driven employee onboarding and offboarding workflows integrating BambooHR, Okta, Jira, and Torii
• Manage seat allocation, limits, and access requests for our AI tooling suite (Claude, Cursor, Gemini, Rovo, and Slack AI)
• Administer day-to-day operations for core dev and productivity tools including Atlassian/Jira, GitHub, 1Password, and Slack

What you need

• 3–6 yrs of experience
• Hardware
• Troubleshooting
• Windows
• Networking
• JIRA
• IAM
• Any graduate

Good to have

• HRMS
• EDR
• SIEM
• Git