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IT Support Engineer

Finova Capital·Odisha

Pay not stated2–4 yrsFull-time
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About the role

Reporting to the HOD of the department, you'll be pivotal in maintaining the functionality and reliability of critical software systems, ensuring seamless user experiences.

What you'll do

  • Provide first and second-level technical support to internal teams and end-users via phone, email, or ticketing systems
  • Diagnose, troubleshoot, and resolve hardware, software, and network-related issues in a timely manner
  • Install, configure, and maintain IT equipment such as computers, printers, servers, and network devices
  • Manage and monitor IT infrastructure including servers, routers, switches, firewalls, and wireless networks
  • Perform system upgrades, patches, and routine maintenance to ensure optimal performance

What you need

  • 2–4 yrs of experience
  • Active Directory
  • Hardware
  • Firewalls
  • Office 365
  • Windows Server
  • TCP/IP
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • VMware
  • Linux
  • ServiceNow
  • AWS
  • GCP
  • Azure

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