IT Support Engineer / IT Support Executive

About the role

We are seeking a dedicated and skilled IT Support Engineer to join our team. The ideal candidate will provide technical assistance to internal users, maintain IT infrastructure, troubleshoot hardware/software issues, and ensure smooth day-to-day IT operations. This role requires strong problem-solving skills, customer-centric thinking, and the ability to work in a fast-paced environment.

What you'll do

• Provide Level 1/Level 2 support for desktops, laptops, printers, and network devices
• Troubleshoot issues related to Windows OS, macOS, Linux (basic), Office 365 , and enterprise applications
• Install, configure, and maintain hardware, software, and peripherals
• Handle system upgrades, patch management, and regular maintenance
• Troubleshoot LAN, WAN, Wi-Fi, VPN, DNS, DHCP related issues

What you need

• 4–8 yrs of experience
• Active Directory
• Office 365
• Ticketing tools
• Windows
• Networking
• TCP/IP
• Any graduate

Good to have

• CCNA
• JIRA
• AWS
• Azure
• Linux
• Firewalls