Key Account Manager - Mumbai

About the role

As a Key Account Manager at BlitzNow, you will be the primary growth partner for our enterprise clients. You will they scale and succeed with BlitzNow month on month. This is a high-ownership, client-facing role at the intersection of data, relationships, and operations. If you love environment – this role is for you.

What you'll do

• Account Management & Retention
• Own end-to-end management of enterprise accounts after Sales handover
• Build and maintain strong relationships with key stakeholders at each client
• Monitor delivery SLAs and On-Time Delivery performance, aligning internal stakeholders to keep clients
• Be the single point of contact for escalations and resolution across your portfolio

What you need

• 2–4 yrs of experience
• CRM
• Sales
• Key account management
• Salesforce
• HubSpot
• Cross-selling
• Any graduate

Good to have

• MIS reporting