Lead Administrator L1(Contract)

About the role

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders. Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

What you'll do

• Install, configure, upgrade, and maintain MariaDB databases
• Manage production, test, DR, and development environments
• Perform database backup, recovery, and disaster recovery testing
• Configure and manage MariaDB replication (Master-Slave / Galera Cluster)
• Perform query optimization, index tuning, and performance troubleshooting

What you need

• 6–11 yrs of experience
• Linux
• Troubleshooting
• Python
• AWS
• Azure
• Prometheus
• Any graduate

Good to have

• Grafana
• Root cause analysis
• SOP writing