Lead Specialist, HR Operations

About the role

This role aligns with industry titles such as Vendor Management Systems (VMS) Program Manager, MSP Program Manager, VMS product Manager or Beeline VMS Administrator We decide what gets built in Oracle and ServiceNow, in what order, and why. The HR community brings us their problems and their ideas, and we make sure they get into the system, get prioritised, and get tested before they reach anyone.

What you'll do

• Own the contingent worker journey end to end as a product, with a clear roadmap, prioritised increments and measurable outcomes
• Act as business owner of our vendor management system (Beeline), covering configuration, supplier onboarding, rate card structures, worker classification and reporting
• Manage the relationship with the vendor management system provider and with staffing suppliers, holding both to agreed service levels
• Identify where policy rather than technology is the real blocker, and build the case to change it
• Maintain the role-based profile model so that access and equipment are provisioned automatically for standard roles, and manually only for genuine exceptions

What you need

• 5–8 yrs of experience
• HR operations
• Onboarding
• Recruitment
• ServiceNow
• Talent management
• Oracle Fusion
• Any graduate

Good to have

• RPA
• SAP