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M82A0: Manager Human Resources Service Center

Fedex·Hyderabad

Pay not statedMid levelFull-time

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About the role

Manage the governance, delivery, and continuous improvement of Services Center workgroup, achieving business-aligned objectives. Drive operational excellence, service quality, and vendor coordination to support enterprise workforce priorities and seamless employee experiences. Lead operational delivery team to ensure consistent, high-quality HR service execution across the organization.

What you'll do

  • Manage the governance, delivery, and continuous improvement of Services Center workgroup, achieving business-aligned objectives
  • Drive operational excellence, service quality, and vendor coordination to support enterprise workforce priorities and seamless employee experiences
  • Lead operational delivery team to ensure consistent, high-quality HR service execution across the organization
  • Build governance standards, controls, and end-to-end HR processes to ensure accuracy, consistency, and compliance across HR systems
  • Drive accurate and timely execution of HR programs, with ongoing monitoring and improvement of performance

What you need

  • Any graduate

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