Manager Ads Collections

About the role

We are seeking a results-driven Manager – Ads Collections to lead collections efforts for our advertising revenue portfolio. This role will own customer collections, work closely with internal partners, and drive initiatives that reduce Days Sales Outstanding (DSO) and minimize bad debt. You’ll provide insights through reporting and MIS, and build strong strategic relationships with business stakeholders and customers alike.

What you'll do

• Drive timely collections from customers to achieve agreed targets and improve cash flow
• Monitor outstanding receivables and proactively engage with customers to resolve payment delays
• Coordinate with internal Business teams (Sales, Account Management, Finance, Legal) to address disputes, clarify billing issues, and unblock overdue payments
• Develop and implement strategies to minimize Days Sales Outstanding (DSO) and reduce bad debt exposure
• Prepare, maintain, and present robust reporting and MIS on collection performance, trends, and forecasts

What you need

• 5–9 yrs of experience
• Collections
• MIS reporting
• Reporting
• Excel
• Negotiation
• Cash flow
• MBA

Good to have

• Accounts receivable