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The candidate will provide subject matter expertise across customer operations, back-office processes, and end-to-end Meter-to-Cash (M2C) and Customer-to-Cash (C2C) processes.The role involves identifying process gaps, analysing operational performance, driving continuous improvement, simplifying customer journeys, and developing solutions to improve customer experience, operational efficiency, compliance, and business value.Key ResponsibilitiesAct as a subject matter expert in electricity and…
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