JC Home Connect Master Supervisor A & B
Reliance Jio·Kochi
- Can I apply
- Needs B.Tech or B.E. or Diploma · 5–8 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Reliance Jio's site: account needed, ~10–15 min
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About the role
Account Service Manager is expected to manage the relationship of Large & Key enterprise customers allocated to him/her, anticipate customers’ needs proactively and interact with various cross-functional teams to provide them with exemplary service experience.
What you'll do
- Visit to corporate accounts as per PJP
- Improve customer experience and deliver on RNPS performance
- Conduct Service improvement activites on field to engage customers
What you need
- 1–2 yrs of experience
- Telecom
- MS Office
- Communication
- Upselling
- Escalation handling
- Sales
- Any graduate
Good to have
- CRM
- Cross-selling
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