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Manager - Site CC

Godrej Industries Group·Gurugram

Pay not stated10–12 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Manager - Site CC at Godrej Industries Group. Your.

What you'll do

  • Be responsible for end-to-end customer relationship journey & NPS (Managing all aspects of after-sales relationship post the booking stage through ensuring timely sale…
  • Devise & distribute the collections targets basis the AOP projections
  • Strategize the collection projections for the month
  • Monitor and supervise the daily activities of each team member to ensure adherence to internally defined SOPs and timelines
  • Responsible for meeting the collection targets

What you need

  • 10–12 yrs of experience
  • Sales
  • Collections
  • SOP writing
  • Performance management
  • BBA

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