Manager, Workforce Planning

About the role

The Manager, Operational Workforce Planning is responsible for leading global back-office People operations that support stakeholders across the organization. This leader will focus on building a culture of continuous improvement , operational excellence, and consistent employee experience.

What you'll do

• Lead Back-Office WFP Operations
• Lead a team responsible for maintaining the accuracy, integrity, and timely processing of employee and organizational data within Operational Workforce Planning
• Partner closely with internal Centers of Excellence, managers, employees, and external vendors to support efficient and compliant back-office operations
• Manage and direct the intake, triage, assignment, and resolution of employee inquiries through the case management platform, ServiceNow (or similar systems)
• Ensure employee and organizational data maintained in the global HRIS, Workday , is updated accurately and in a timely manner

What you need

• 2–5 yrs of experience
• HR operations
• Performance management
• Workday
• ServiceNow
• Onboarding
• HRMS
• MBA or PhD

Good to have

• M&A