Middleware Application Support & Defect Management Specialist - VOIS

About the role

We are seeking a skilled Middleware Application Support and Defect Management professional to join our Testing function in Pune. This role is accountable for the end-to-end support of middleware applications, driving defect management activities, coordinating with cross-functional teams, and supporting service stability across Telecom OSS and BSS environments.

What you'll do

• Manage and support middleware applications to ensure operational stability and service continuity
• Lead and facilitate defect management and defect triage meetings, ensuring clear ownership and actionable outcomes
• Coordinate with cross-functional teams and external partners to drive efficient defect resolution
• Monitor, track and report defects using tools such as Azure DevOps (ADO), Jira and Microsoft Teams
• Support standard operational processes while identifying, owning and resolving non-standard issues

What you need

• Bug tracking
• Telecom
• JIRA
• Power Apps
• Power BI
• Azure
• Any graduate