Network Support Engineer- Hyderabad/Pune

About the role

Hyderabad | Pune, India Work Setup: OnsiteJob Type: Full-time Band: BPO 1/2 Experience: 2–3 YearsJob ID: 385751 Salary: 6–7 LPARole SummaryProvide L1/L2 endpoint and basic network support for end-users. Assist with day-to-day network and security operations including Cisco and Palo Alto environments.

What you'll do

• Assist with day-to-day network and security operations including Cisco and Palo Alto environments
• Ensure SLA adherence with strong troubleshooting, documentation, and communication.Key Responsibilities- Endpoint Support: Support desktops, laptops, OS
• Assist with monitoring and basic config checks on Cisco switches and routers - Security Support: Support Palo Alto Firewall operations including rule verification

What you need

• 2–3 yrs of experience
• Firewalls
• Troubleshooting
• CCNA
• Any graduate