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Ocean Customer Experience Specialist

Maersk GSC (India) P.L.·Navi Mumbai, Mumbai

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Managing customer experience activities, including customer channel management, case management, onboarding, and relationship management . Handling customer queries, requests, and cases while ensuring timely and accurate resolution. Supporting customer onboarding activities and maintaining effective customer relationships.

What you'll do

  • Managing customer experience activities, including customer channel management, case management, onboarding, and relationship management
  • Handling customer queries, requests, and cases while ensuring timely and accurate resolution
  • Supporting customer onboarding activities and maintaining effective customer relationships
  • Supporting contract and dispute management activities in line with established processes and guidelines

What you need

  • Channel sales
  • Any graduate

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