Ocean Customer Experience Specialist

About the role

Provide accurate and reliable information to customers regarding Maersk's products, services, processes, pricing, and delivery times. Resolve customer complaints, issues, and inquiries effectively and efficiently, ensuring a high level of customer satisfaction. Collaborate with internal teams, such as sales, logistics, and operations, to coordinate and resolve customer requests or concerns.

What you'll do

• Resolve customer complaints, issues, and inquiries effectively and efficiently, ensuring a high level of customer satisfaction
• Collaborate with internal teams, such as sales, logistics, and operations, to coordinate and resolve customer requests or concerns

What you need

• Sales
• Communication
• Any graduate