Team Leader - Operations
Startek·Lucknow
- Can I apply
- Open to any education · Senior level
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Startek's site: account needed, ~10–15 min
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About the role
The Outbound Shift In-charge is responsible for leading all outbound operational activities within the assigned Service Centre, ensuring timely processing, sorting, loading and dispatch of customer shipments while meeting Blue Dart's operational service commitments and network cut-off timelines.
What you'll do
- Key Performance Indicators (KPIs)
- Productivity & Workforce Management
- Attendance & Workforce Discipline
- Timely Escalation of Operational Issues
- Timely Resolution of Operational Exceptions Impacting Service Commitments
What you need
- 2–4 yrs of experience
- Reporting
- MIS reporting
- SOP writing
- Warehouse operations
- Scanner use
- Process improvement
- Diploma or Class 12
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