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Operations Executive (RNCC)

DHL Group·Kolkata

Pay not statedJunior levelFull-time

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About the role

The Executive – Regional Network Control Centre is responsible for real-time monitoring and control of surface network movements within the region. The role focuses on tracking vehicle movements, monitoring schedule adherence, managing exceptions, and coordinating with operations teams to minimize delays and service disruptions.

What you'll do

  • % of movements tracked in real time
  • On-time departure and arrival performance
  • Timeliness of issue identification and escalation
  • Reduction in service-impacting delays
  • Accuracy and completeness of control centre MIS

What you need

  • MIS reporting
  • Coordination
  • Data analysis
  • SOP writing
  • Last-mile delivery
  • Diploma

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