Outbound Telecaller

About the role

As an Outbound Telecaller at Clovers Safety Services Pvt. Ltd., you will be responsible for proactively contacting potential clients to promote our health and safety training programs and consultancy services. Your primary objective will be to generate leads, schedule appointments, and contribute to the overall growth and success of the company.

What you'll do

• Conduct outbound calls to prospective clients to introduce Clovers Safety Services Pvt. Ltd. and our range of health and safety training programs and consultancy services
• Engage with decision-makers, such as HR managers, safety officers, and business owners, to understand their training needs and requirements
• Identify and qualify leads based on specific criteria, such as industry type, organizational size, and training requirements
• Maintain accurate records of all interactions with prospects, including contact details, conversations, and follow-up actions, using our CRM system
• Collaborate with the sales and marketing teams to develop targeted outreach strategies and campaigns to maximize lead generation and conversion

What you need

• CRM
• Customer service
• Sales
• Voice process
• Communication
• BBA