Point-of-Sale Support Representative

About the role

The Account Executive is responsible for providing efficient technical support to the company's clients and their customers via phone, email, or chat, addressing basic technical issues, and performing predefined tasks. This role includes managing user administration, processing transactions, generating reports, and assisting with system configurations and e-commerce platform setups.

What you'll do

• Use multiple communication channels (phone, email, chat)
• Resolve basic technical issues and provide clear instructions
• Ensure data entry is correct and timely
• Follow predefined report configurations/templates
• Help clients troubleshoot data-related issues

What you need

• 1–2 yrs of experience
• POS
• Ticketing tools
• Data entry
• MS Office
• Communication
• Any graduate

Good to have

• PHP