Premium Support Specialist

About the role

Board connects enterprise data and external signals with planning models, domain expertise, and scenario modeling, enabling governed AI to understand, reason, recommend, and support action. What's been key to our success? We collaborate openly across teams and borders. We embrace a growth mindset to get results.

What you'll do

• Participate in extensive knowledge transfer processes between delivery and maintenance teams
• Identify areas for improvement in existing applications
• Provide Reactive support for existing customers if/when questions/issues in their existing application arise

What you need

• MIS reporting
• FP&A
• Root cause analysis
• Communication
• Customer success
• Any graduate

Good to have

• SQL