Principal IP Network Engineer (3rd Line Support) - BangaloreVOIS

About the role

We are seeking an experienced Principal IP Network Engineer to provide expert-level 3rd Line support for complex IP/MPLS and transport network environments. This role is responsible for leading the technical resolution of major incidents, critical core network outages, and customer-impacting service disruptions across multi-vendor service provider networks.

What you'll do

• Incident Management & Service Restoration
• Lead the technical resolution of major incidents and critical core network outages
• Take end-to-end ownership of incidents until full service restoration is achieved
• Perform advanced troubleshooting across IP/MPLS, transport, and optical network domains
• Provide Level 3 escalation support to Network Operations Centre (NOC), Service Operations, Engineering teams, and customers

What you need

• 8–12 yrs of experience
• Networking
• Troubleshooting
• Telecom
• ITIL
• Root cause analysis
• Any graduate

Good to have

• CCNP
• Routing and switching
• Python