Process Assistant- Rad Operations

About the role

RAD (Rapid Asset Deployment) Process Assistant will be working at the RAD center to provide Rapid solution for IT Assets triage, troubleshooting, repairs and RMA/ARMAs. They will also be partnering with all the OEMs in India for RMA support. Microsoft MCSE, MCITP Systems Administrator (Active Directory)

What you'll do

• Knowledge on RMA process of all IT related equipment’s
• Knowledge on Chip level PCB repair would be added advantage
• Experience troubleshooting and maintaining laser printers and zebra printers
• We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs

What you need

• 3–6 yrs of experience
• Excel
• MS Office
• CCNA
• Warehouse operations
• Firewalls
• Inventory management
• BCA or MCA or B.Tech or B.E. or B.Sc

Good to have

• TCP/IP
• Active Directory